Inclusivity Charter
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Inclusivity Charter

LCL Awards' Inclusivity Charter has been introduced to help approved centres take steps to make their training facilities welcoming places, with flexible course options to suit people from all walks of life.

The Charter was developed with Hattie Hasan MBE, founder of all-women plumbing business, Stopcocks Women Plumbers and the Register of Tradeswomen; a not-for-profit organisation that connects householders with tradeswomen and helps survivors of domestic abuse to get into skilled trades.

LCL Awards centres that sign up to the Charter will be audited annually to ensure they are meeting and/or working towards the statements below.

We are passionate about demonstrating how LCL Awards centres treat people with respect, while encouraging as many trainees through the doors as possible. The Inclusivity Charter cements these core values, creating a framework that centres can use to take active steps to implement inclusive practices.

  1. LCL Awards centres are committed to creating a welcoming, inclusive environment where both learners and centre staff feel safe, heard and supported.
  2. We do not tolerate offensive language, such as sexist or racist comments – from trainers or trainees.
  3. We consider the needs of all learners, in order to enhance learning experiences and increase opportunity.


  4. We are actively exploring a range of training options, using creativity and  innovation to improve engagement.
  5. Our ambition is to help as many people as possible access the building services engineering sector; to improve lives, improve the sector and combat skills shortages.
  6. We believe that inclusion creates an environment where everyone is valued, feels valued and are therefore able to achieve their highest potential.
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