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- Options Skills
Options Skills
Since Options Skills were placed into administration, we have been able to direct learners to other LCL Awards approved centres to continue their course/qualification. We have been able to retrieve some assessment documentation from Options Skills sites for the Managed Learning Programme and Air Source Heat Pump Qualification. Where documentation has been retrieved, we have notified learners and passed this on to their new centre. Should you be an affected learner of the closure of Options Skills and undertaking an LCL Awards course or qualification and have any questions please email us at options_skills@lclawards.co.uk.
Frequently Asked Questions
Can I transfer to another LCL Awards Approved Centre?
Yes. On the homepage of our website, there is a link to “Find an approved centre near you”. From here you will be able to find a centre that is local to you that delivers the course or qualification. Please contact them, advising them that you are a learner from Options Skills. All of our approved centres are aware of the process to follow in this situation.
Will I be charged further fees to complete the course/qualification?
By transferring to a new centre there may be additional fees to pay for any services provided by the new centre. We are unable to advise on these fees as this would be dependent on various factors. We will not make any charge to transfer your registration to another LCL Awards approved centre.
Can I claim the fees paid to Options Skills back from LCL Awards?
No. Options Skills was an independent business, that delivered courses & qualifications awarded by LCL Awards. Any queries relating to fees should be directed to the Insolvency Practitioners appointed by the Directors of Options Skills, Bebgies Traynor Group, at optionsskills@btguk.com
I have completed the theory and practical assessments of my qualification, but I have not yet received the certificate.
In this scenario, although you have completed both elements of the qualification, it is likely that your completed practical assessment documentation has not been sent to LCL Awards. We are unable to award your qualification without being able to moderate the completed documentation. Where the theory assessments were completed via our online XAMS platform, and these are current assessments, these results will be transferred across to the new centre, and only the practical assessments would need to be retaken.
If you contact us (options_skills@lclawards.co.uk) we will be able to confirm which parts of the qualification have been completed. Our network of centres is aware of the process to follow in these circumstances and will be able to advise you accordingly. Please note we can not supply learners directly with completed assessment documentation as this can not be made publicly available.
If we have not been able to obtain your assessment documentation you would need to either await your assessment documentation being made available to us by means of the appointed Insolvency Practitioners or retake the practical assessment at another LCL Awards approved centre. Please note that as Option Skills have ceased trading there is no guarantee that we will be able to access your missing assessment documentation.
Managed Learning Programme
I have completed all of the in-centre training, but have not started completing my portfolio of on-site evidence. Do I need to undertake all of the training again?
This will depend on how much of the knowledge you have retained. When transferring to another centre they will undertake an initial assessment to establish if any additional training is required.
I have completed all of my training and on-site portfolio for my Managed Learning Programme, but haven’t yet received my certificate.
Our records indicate that this training programme has not yet been completed, which is why you haven’t received your certificate. When Options Skills were satisfied that your training programme was complete they would have graded the course on our system. As this has not been graded we are unable to issue any certificates. You would need to discuss this with another LCL Awards approved centre as to the next steps to be taken.
Last Updated 24th June 2024